Client Care Coordinator - In Home Care Agency

Here at Caring Senior Service of Oakland County South, we provide compassionate non-medical in-home care to seniors in our community, supporting their independence through personal care assistance, help with household tasks, transportation for errands and appointments, and offering companionship. Our mission is to help seniors remain healthy, happy, and at home—and we are looking for a dedicated and compassionate Field Care Manager!

You’ll be the bridge between our clients, caregivers, and office team—providing leadership in the field, maintaining high standards of care, and helping seniors thrive in the comfort of their own home!

Client Care Supervision

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  Conduct in-home supervisory visits to assess care quality and client satisfaction

  
  


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  Perform comprehensive assessments and update service plans based on clients changing needs

  
  


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  Address client concerns and build lasting relationships with clients and their families

  
  


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  Demonstrate proper care techniques and ensure safe home environments

  
  


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  Coordinate with healthcare providers and community services as needed

  
  

Caregiver Field Support

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  Introduce caregivers to new clients and provide hands on training

  
  


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  Observe and evaluate caregiver performance during visits

  
  


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  Offer coaching, mentorship, and guidance to caregivers as needed

  
  


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  Respond to caregiver concerns and assist with adapting to client condition changes

  
  


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  Support new caregivers in the field and share best care practices

  
  

Quality Assurance & Compliance

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  Conduct quality assurance visits and monitor service delivery

  
  


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  Ensure compliance with care standards and regulations

  
  


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  Collect client feedback and identify opportunities for service improvements

  
  


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  Document all observations and incidents accurately

  
  


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  Participate in internal quality improvement initiatives

  
  

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  Supervisory experience in home care, healthcare, senior care or a related field - Required

  
  


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  Strong skills in client assessment, care planning, and documentation - Required

  
  


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  Effective communication and relationship-building abilities

  
  

• Experience in quality assurance and service improvement



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  Ability to work independently, manage time well, and solve problems on the go

  
  


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  Knowledge of home care regulations and caregiver support best practices

  
  


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  Valid driver’s license, reliable transportation, and flexibility to travel within the service area

  
  


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  Willingness and ability to perform hands-on caregiving when needed- CNA, LPN, RN, or other healthcare certifications is a plus

• Salary: $40,000-$50,000 annually (based on experience)
• Monthly performance based bonus program
• PTO + company paid holidays
• Fuel allowance
• Participation in 401k (qualified after 1 year of service)

Apply Today and join our mission in helping seniors remain happy, healthy, and at home!