Client Care Representative

Client Care Representative

Full Time - Lowell

Job Description | Client Care Specialist | Part Time

Full Time Position: Monday-Friday | 4:00p-9:00p

Mister Sparky Electrical is seeking an ambitious and motivated candidate to join our family.

The Client Care team handles appointment booking and communication between clients and electricians. We are a highly motivated, enthusiastic team with big goals, and are looking for someone with a variety of skills.

Members of our team are the first point of contact with the client. We set the tone for their entire experience, and aim to set their expectations high. We are involved in nearly every facet of the business, and are looking for someone who wants to be part of a winning team that is continually growing!

Why Mister Sparky?

One of our 7 core values states: We are family: We wholeheartedly believe that a healthy family at home is what makes a healthy family at work possible. We mean it when we say we are family!

+ Great team culture in a fun and exciting workplace

+ Ability to advance your career and challenge yourself

+ Hourly pay with weekly bonus opportunities

+ Paid holidays and vacations

+ Paid Family Days

+ Health & Dental options

+ 401K

Responsibilities and Duties

Include, but are not limited to:

+ Booking appointments (via phone, email, etc.)

+ Client care

+ Field technician support

+ Administrative tasks

These are the most frequent tasks performed daily/weekly.

What We Are Looking For:

+ Team players who desire to be a part of a healthy, growing organization

+ Self-motivated, driven, and disciplined

+ Clear and concise communicator

+ Detail-oriented

+ Quick learner, easily teachable and adaptable

+ Ability to pick up new software and systems quickly

+ Positive and optimistic attitude

+ Excellent customer service skills with a friendly phone voice

+ Professional appearance

+ Ability to pass a national background check and drug test

+ Typing skills

+ Tech savvy

+ Multi-tasking abilities

+ Reliable attendance

We look forward to reviewing your application!

Compensation: $16.00 - $17.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join the Mister Sparky Team!

Mister Sparky, what it means to be ELITE!

At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best?

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not toMister SparkyCorporate.