Client Coordinator

Do you: 

• Like helping clients?  


• Enjoy creating success stories?  


• Enjoy providing training and guidance?


• Enjoy doing research, surveys and webinars?


• Like being relied on by your clients? 

MVIX  has a job for you!  We turn clients’ days around by: 

• Training clients (remotely) on how to use our technology more effectively


• Proactively contacting our clients and offering them services, resolutions and training


• Troubleshooting their hardware and software products, remotely


• Testing our products to help improve them, and the client experience

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Client Coordinator.

If the above interests you, apply to our  growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.

We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM.  This Role is in-office and reports to our HQ in Sterling, VA.  Remote options are available outside of the DMV region. 

Visit our success-stories

Requirements:

• At least 1-3 years of client-facing experience; preferably in a retail or technology-oriented environment (B2B or B2C)

• Prior experience in training coordination is a PLUS

• Strong customer service skills

• Be well spoken and able to assist clients over the phone

• Ability to conduct webinar training sessions with the use of webcam

• Develop expertise in and maintain current knowledge of product, and trainings processes

• Willingness to learn new technologies
  
  

Why is Mvix such an exciting place to work? 

• Our clients range in size from small, to Fortune 100


• We serve 11 industries - no day is the same! 


• Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge


• We encourage (and want) creative thinking and solutions from you!


• We work as a team, but promote the individual 


• Company events on a frequent basis 


• Can you take the monthly pool, air hockey, or trivia trophy? 

Benefits include:

• Generous PTO, sick leave and holidays


• Health and dental insurance


• Ongoing certification opportunities


• Competitive 401k match


• Flexible hours (no weekend/overnight shifts)


• Gym membership reimbursement


• Company-funded professional development


• Life insurance


• Short-term disability insurance

Did we mention a pet friendly environment? 

If you’re interested in joining our team, please apply at our Careers Page.  You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!