Client Coordinator

The Client Care Coordinator  role responsibilities include:

Job Description: 

The Client Coordinator role is responsible for

•  Following up with clients missing data in their documents.


• Carry out follow-up visits as necessary and ensure continued engagements with long term clients.


• Coordinate visits, care plans updates, and non-medical assessments with Quality Assurance, Scheduling, and the Director of Nursing.


• Maintain regular and effective communication with staff on your assignments and facilitate closed-loop communication between staff, the client, and scheduling  including overtime and cancellations expectations .


• Engage with and get to know staff in order to assist scheduling with positioning appropriate assets with your clients.


• Assist and attend regular staff round Table.


• Represent the Agency at conferences, expos, and vendors fairs.


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  Assist in follow-up from marketing events, communications, and campaign  

Considerations 

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  Excellent oral and written communication and presentation skills 

  
  


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  Superior interpersonal skills and a solid reputation among peers, professionals, and customers.

  
  


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  Ability to work effectively with all levels of the organization.

  
  


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  Capable of thinking creatively and on the spot. 

  
  


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  Ability to maintain a calm and respectful demeanor with clients, employees, and corporate colleagues, even in stressful situations. 

  
  


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  Aptitude for performing a variety of functions, multi-tasking,  

  
  


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  Capacity for self-management and follow through on growth targets. 

  
  


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  Demonstrate initiative, discretion, enthusiasm, and desire to promote the mission and values of the Agency. 

  
  


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  MS Office experience 

  
  


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  CRM experienceBenefits

  
  


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  401K with 4% Match