We are eager to add a versatile Client Customer Service Resepentative- Financial to join our elite team at Softcom Systems Inc in Lake Mary, FL.
Growing your career as a Full-Time Client Customer Service Resepentative- Financial is an unparalleled opportunity to develop excellent skills.
If you are strong in time management, strategic planning and have the right experience for the job, then apply for the position of Client Customer Service Resepentative- Financial at Softcom Systems Inc today!
Job Description :
- Supports clients in addressing and resolving operational issues and ensuring requests are executed. Applies problem solving skills, judgement, and experience to analyze information.
- Uses communication skills to deliver high quality service to a specialized client base
- Manage client onboarding requests and client servicing requests like updating statement address, issue secure token, data amendments, etc.
- Resolves client issues or inquires, as needed
- Assign the requests to other internal teams where required and ensure the request is completed
- Leads and participates in internal activities and initiatives designed to improve the client experience
- No 3rd party interactions. All the interactions is with the internal teams
- Bachelor’s degree or the equivalent combination of education and experience is required
- 5-7 years of total work experience in financial services
- Experience in an operational area and/or client services preferred
Benefits of working as a Client Customer Service Resepentative- Financial in Lake Mary, FL:
● Career Growth Potential
● Company offers career progression opportunities
● Advantageous package