Client Engagement and Account Manager

Client Acquisition and Engagement Tasks:

- Proactively reach out to prospective clients to establish initial contact.

- Introduce JINI and effectively communicate the range of cleaning services offered.

- Schedule and conduct informative and engaging meetings with clients to understand their unique

cleaning requirements.

- Gather detailed information about client needs, preferences, and expectations.

- Prepare comprehensive and tailored offers that address the specific requirements discussed

during the meetings.

- Seek confirmation from the manager or appropriate authority before finalizing and sending the

offer to the client.

- Maintain diligent record-keeping and generate regular reports outlining the progress of client

transactions on a weekly or daily basis.

Account Management and Client Support Tasks:

- Utilize strong negotiation and communication skills to successfully close deals with clients.

- Manage client accounts, ensuring a high level of satisfaction and addressing any concerns or

issues promptly.

- Conduct regular on-site visits to monitor the quality of cleaning services provided and maintain

open lines of communication with clients.

- Act as the primary point of contact and liaison between clients and the technical team.

- Facilitate effective communication and collaboration between clients and the technical team,

ensuring all client requirements are met.

- Monitor project progress and, if necessary, coordinate with the technical team to assess the

need for additional workers to meet client demands.