Client Experience & Social Media Coordinator

This position supports a travel advisory business by managing online communication and social media engagement related to travel planning services. The role focuses on creating a positive, informative experience for potential clients through helpful content and timely responses.

Responsibilities include sharing travel planning insights, destination information, and service-based content on social media platforms. The role also involves responding to inquiries, assisting with early client conversations, and helping maintain organized communication channels. Training is provided on travel planning processes, tools, and best practices for client support and messaging.

As individuals move forward with planning, this role supports ongoing client communication by helping answer questions, clarify expectations, and assist with gathering trip details. You will help ensure clients feel supported from first contact through the planning phase using provided systems and guidance.

The ideal candidate enjoys working with people through digital platforms, communicating clearly, and contributing to a professional online presence. Prior experience in the travel industry is not required, but comfort with social media platforms and written communication is important.

This role is remote and flexible and supports a growing travel planning business by strengthening communication, trust, and consistency across digital channels rather than focusing on short-term marketing tactics.