Client Experience Operations Coordinator

Client Experience Operations Coordinator (Remote)

Location: Boston, MA (Remote)

About the Role

We are seeking a Client Experience Operations Coordinator to support the planning and coordination of client arrangements and logistics. This role focuses on organization, communication, and ensuring that client plans and schedules run smoothly from start to finish.

This position is well suited for individuals who enjoy coordinating details, working with people, and managing multiple moving pieces in a structured remote environment.

Key Responsibilities

• Serve as a point of contact for client planning and coordination
• Organize schedules, confirmations, and planning timelines
• Coordinate logistics related to meetings, activities, and travel arrangements
• Communicate with service providers and vendors when needed
• Maintain organized documentation and planning systems
• Ensure a consistent and professional client experience

Qualifications

• Strong organizational and communication skills
• High attention to detail
• Ability to manage multiple timelines and priorities
• Comfortable using online tools and remote communication platforms
• Background in customer service, hospitality, coordination, or administrative support is helpful but not required