Client Experience Planning Coordinator

We are seeking a motivated and detail-oriented Client Experience Planning Coordinator to assist clients with organizing and managing personalized arrangements. In this role, you will support individuals and families by gathering preferences, researching options, and coordinating reservations to ensure every experience is executed smoothly and efficiently.

You will collaborate directly with clients to understand schedules, expectations, and priorities, then prepare structured itineraries and confirmations. This position is ideal for someone who values organization, clear communication, and delivering dependable customer support within a structured yet flexible work environment.

Key Responsibilities

• Communicate with clients to collect planning details, preferences, and timelines

• Research destinations, lodging, transportation, and activity options

• Coordinate and confirm reservations with precision

• Prepare itineraries, confirmations, and related documentation

• Manage updates, adjustments, or scheduling changes

• Provide professional support before, during, and after arrangements

Qualifications

• Strong written and verbal communication skills

• Excellent organizational and multitasking abilities

• High attention to detail

• Customer service or coordination experience preferred

What We Offer

• Flexible work structure

• Structured training and ongoing professional support

• Access to planning tools and industry resources

• Supportive team environment with growth opportunities