Job Description

• Do you have call center or customer service experience and an interest in insurance? If so, our Client Experience team may be a great fit!

  Here’s why: our Customer Service Reps provide excellent service by taking inbound calls from policyholders/customers regarding their policy. We also communicate via chat and email. You'll share your knowledge of our policy coverages with the customer and research any questions they have. You’ll record all information in our administration system, Life Comm.

  How we’ll support you: Our trainers will teach you the admin system, and our life insurance policies. We also provide a comprehensive benefits package including medical, dental, vision, short and long-term disability, PTO + wellness days & wellness allowance, 401K plan with match, opportunities for advancement, bonus eligibility, and more!

  The details: You'll work Monday – Friday 8-4:45 PM. Our office is the ALICO building.

  Who you are: a customer service professional with at least two years of experience, who enjoys solving problems. You have a high school diploma or GED. You have the ability to type a minimum of 35 wpm.

  How we hire: You’ll speak to a Talent Acquisition team member first and interview with our hiring team as a final step.

  #LI-BW1

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. 

Company

Posting End Date

About us

American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco, TX. Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation.

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

At iA American, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us. Someone from our team will be happy to assist you.