Client Experience Travel Specialist

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are actively hiring Client Experience Travel Specialists to deliver personalized, high-quality travel planning and support to clients. In this fully remote role, you will assist with researching, coordinating, and booking customized travel experiences while ensuring a seamless client journey from inquiry to return.

No prior travel industry experience is required. Training and onboarding are provided. Multiple openings available.

Key Responsibilities

• Consult with clients to understand travel plans, preferences, and budgets

• Research and book flights, hotels, cruises, tours, and vacation packages

• Design customized itineraries tailored to client needs

• Provide exceptional client communication via phone, email, and online platforms

• Manage confirmations, itinerary updates, changes, and cancellations

• Maintain accurate client profiles and booking documentation

• Resolve travel-related inquiries professionally and efficiently

• Stay updated on destination information, supplier promotions, and travel policies

Qualifications

• Strong customer service and communication skills

• Detail-oriented with excellent organizational abilities

• Ability to manage multiple client requests simultaneously

• Comfortable using online systems and digital booking platforms

• Self-motivated and able to work independently in a remote setting

• Reliable internet connection and home office setup

• Must be 18+ years old

• Must reside in an eligible hiring region

Perks & Benefits

• Remote independent contractor opportunity

• Commission-based earnings with performance incentives

• Flexible full-time or part-time scheduling options

• Training, certification, and ongoing mentorship provided

• Access to preferred travel suppliers and booking platforms

• Opportunities for advancement and leadership growth