Client Manager (Healthcare)

Client Manager (Healthcare)

At Salas O’Brien we tell our clients that we’re engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects. That’s why we’re committed to living our values every day: inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable future.

Building for the long-term means that all of our team members can expect to work on amazing projects with a people-first approach to problem solving. It also means that each member of our team has truly limitless potential to build a unique, meaningful, and high-impact career—and they’ll receive great total rewards along the way.

About Us:

Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world. We know that tomorrow’s requirements are today’s opportunities, and we are here to design lasting solutions for pressing challenges.

We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more.

Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every day.

Job Summary:  

We’re seeking a senior Electrical or Mechanical Engineer with significant healthcare design experience and deep industry relationships in the Miami market to accelerate Salas O’Brien’s healthcare presence. This leader will leverage our national healthcare portfolio to grow local business, support national pursuits, and over time establish and scale a Miami based healthcare design team.

You’ll serve as Client Manager and the primary firm representative for selected and prospective clients, guiding strategy, leading project delivery, and developing long-term relationships. You’ll collaborate with healthcare leaders across the firm to win and deliver high-quality and innovative healthcare design projects.

Responsibilities:

Client Leadership & Business Development

• Serve as the primary point of contact and trusted advisor for targeted healthcare clients.


• Develop and execute account plans and market strategies, leveraging Salas O’Brien’s healthcare expertise and national resources.


• Generate and qualify opportunities; lead pursuits, presentations, interviews, and negotiate fee proposals in partnership with leadership.


• Build and maintain strategic relationships with clients and partners.

Project Delivery & Technical Excellence

• Lead and oversee healthcare MEP design for renovations, expansions, and new facilities.


• Ensure compliance with healthcare codes and standards.


• Drive quality, schedule, and budget adherence; implement QA/QC procedures and risk management practices.


• Coordinate cross-discipline teams (MEP/FP/Tech/Structural/Architectural partners) to deliver integrated solutions and constructible designs.

Market Growth & Office Build-Out

• Establish and scale a south Florida based healthcare-focused team over time: recruit, mentor, and develop a high-performing local team.


• Forecast workload and resource needs; plan, organize, and prioritize team assignments.


• Contribute to the healthcare leadership’s strategic initiatives.

Internal Collaboration & Operations

• Partner with national healthcare leaders on strategic pursuits, key accounts, and multi-location program work.


• Support marketing in proposal content and case studies.


• Oversee contract administration, scope definition, and change management; ensure accurate project setup and financial reporting.

Qualifications:

• B.S. in Electrical or Mechanical Engineering (or related discipline).


• 10+ years of progressive healthcare building systems design experience (local experience strongly preferred).


• Track record as client-facing leader: winning work, managing accounts, and delivering complex healthcare projects.


• Deep familiarity with healthcare codes/standards and AHJ coordination (e.g. NFPA, NEC, ASHRAE, FGI, TJC/CMS, state/local).


• PE license in state of Florida (or ability to obtain by reciprocity within 3 months).


• Proven ability to mentor teams, manage staffing plans, and run QA/QC and project financials.


• Preferred established relations with local health systems, A/E partners, and contractors.


• Preferred experience with mission-critical systems (emergency power, UPS), medical gas, infection control, and pressurization, energy optimization, and phased hospital renovations.


• Preferred familiarity with Revit/BIM workflows, constructability reviews, and commissioning collaboration.


• Preferred experience building a new office/location or scaling a practice line.

Location: Must be located in the Miami, FL area within 90 days of hire and able to work from the office 5 days/week when opened.

Travel: 10-20%

This role is eligible for performance-based bonuses, and comprehensive U.S. based benefits package, including:

• Medical, dental, and vision insurance


• 401(k) with company match


• Paid time off and company holidays


• Wellness programs and employee assistance resources


• Professional development support

For more information, visit our full benefits overview here – Salas O’Brien benefits

Equal Opportunity Employment Statement

Salas O’Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws. Salas O’Brien will accommodate the disability-related needs of applicants as required by law.