Job Description - Client Manager, Small Business Benefits & HR Consulting
About Us: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that youre close but not an exact match, we encourage you to apply.
Responsibilities: Gallagher Benefit Services is looking to add a Benefits Account Manager to its growing small business team.
Build and solidify relationships with existing clients by providing exceptional ongoing care. Take a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner. Prepare RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations.
Manage an assigned book of business and build, expand, and solidify relationships with existing clients. Leads appropriate resources to address the client's needs. May coordinate the work of administrative support and customer service.
Qualifications: Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. Life, Accident and Health license required in the state of MA.
Preferred Behaviors: Excellent verbal and written communication skills. Ability to quickly determine critical issues. Effectively manages/balances multiple and sometimes competing priorities. Comfortably engages others in consultative discussion.
#LI-AM3
Additional Information: On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the
minimum core benefits
youll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program
elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... We value inclusion and diversity Click Here
to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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