Client Relations Associate - Entry Level

The Entry Level Client Relations Associate is responsible for identifying and developing relationships with targeted prospective clients and specific client groups. It is our objective to recruit someone who can take the leads provided by our business development and customer service team and turn them into viable customers. As a Client Relations Associate, you'll be part of a team focused on providing exemplary customer service, professional development, and consistently exceeding expectations.  

Essential Duties:
● Interact with clients to clearly understand their requirements and provide appropriate services.
● Maintain frequent communication and follow-up with clients.
● Build positive and long-term client relationships for business growth.
● Analyze and resolve client concerns in timely and professional manner.
● Provide excellent client support and ensure client satisfaction.
● Attend educational trainings for professional growth.

Required Skills and Experience:
● Strong problem solving, influence, and negotiation skills
● Excellent written and verbal communication skills
● Prior experience in customer service and sales
● Comfortable  interacting with clients and customers on a daily basis 
● Flexible work schedule and ability to travel is a plus