Client Relations Clerk

JOB DESCRIPTION

We are offering an entry level client services position at a fast-growing law firm. Our firm emphasizes internal promotion and a casual, collegial work environment. We have a highly involved training process where you will be brought up to speed on the intricacies of our software and monthly employee development sessions that will allow you to further refine your training and knowledge of the firm.  

PERFORMANCE RESPONSIBILITIES:

1. Requesting and providing information regarding cases via E-mail 
2. Speaking with clients over the phone
3. Distributing weekly and monthly remittances 
4. Daily tasks related to departmental goals

REPORTS TO:

Manager of Client Relations

BENEFITS:

• Competitive hourly pay starting at $16.05/hour 
• Health Insurance (including dental and vision)
• 401(k) retirement plan with employer contribution
• Opportunities for advancement and cross-training in other departments
• A collaborative, respectful environment that values communication and growth

QUALIFICATIONS:

1. High School Diploma or its equivalent, associate or bachelor’s degree preferred. 
2. High degree of proficiency in office procedures, typing and machines. 
3. Knowledge and practical experience regarding basic computer skills, including the Microsoft Office suite.   
4. Strong data entry skills and the ability to multi-task.
5. Strong interpersonal skills and a professional demeanor.
6. Ability to work independently and make decisions in accordance with established policies and regulations. 
7. Must maintain confidentiality at all times.