Client Relationship Manager

BC Forward, the largest minority owned Staffing and Solutions Firm in the United States is in search of an initiative-taking and highly organized

Client Relationship Manager (CRM).

Position Title:Client Relationship ManagerLocation:Charlotte, NC (hybrid)Anticipated Start Date:1/4/2024.Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Job Type:Full-Time EmployeePay Range:$50,000/year to $65,000/year.Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Compensation structure is competitive base salary (+) commission (+) full benefits package w/ 401k.

Responsibilities include Relationship Management over a portfolio of existing Fortune 500 companies, managing job order qualification, management of candidate experience as well as reporting responsibilities.Successful candidates must have a bachelors degree (preferably in a business-related field).

CLIENT RELATIONSHIP MANAGER

Relationship Management:Foster strong relationships with hiring managers, serving as their primary point of contact for job order qualification and ongoing communication.Regularly follow up with hiring managers to provide updates on progress including candidate submissions, active interviews in process and any relevant feedbackFunction as a trusted advisor to hiring managers, offering insights and recommendations to enhance the recruitment process and meet their staffing needs.

Job Order Qualification:Collaborate closely with hiring managers to understand their business needs and job requirements.Conduct comprehensive job order qualification discussions to gather detailed information about the position, including responsibilities, qualifications, and desired candidate profile.Clarify any ambiguous or incomplete information, seeking additional details to ensure accurate job descriptions.Provide feedback on job orders to manage expectations and position the delivery team for success by addressing any issues on the front end.Timeline, or downstream, all job orders, when possible, to ensure the greatest likelihood of success.

Responsibility for Candidate Journey:Provide complete and accurate information to candidates regarding the client and their expectations for the role.Coordinate interviews, conduct interview preps and debriefs, provide post interview feedback, and extend offers that are going to be accepted.Manage the onboarding process as the candidates primary point of contact.Verify and track required candidate paperwork, certifications, and background checks, ensuring timely completion and adherence to compliance standards.Conduct pre-start alignment conversations, first day check ins, and ensure appropriate aftercare post-start.

Collaboration and Reporting:Collaborate with the recruitment team and other internal stakeholders to align job order requirements and recruitment strategies.Utilize Customer Relationship Management (CRM) software and other tools to track and manage job order information, ensuring accurate and up to date records.Generate reports and provide regular updates on job order status, progress, and achievement of Key Service Metrics (KSMs)

About BCforward:BC forward

began as an IT business solution and staffing firm. Founded in 1998, BC forward

has grown with our customers needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BC forward

also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BC forward

to deliver uniquely configured IT staffing and project solutions over the years of catering to our customers specific needs. BC forward

currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.www.BCforward.comwww.facebook.com/bcforwardWe must inform you that during the hiring process, we may ask for you to disclose and provide us with various categories of your personal information, including identifiers such as your name and address, professional information, commercial information, education information, and other related information. Please note that we will only use this information to facilitate and complete the recruiting process. This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing to cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to and including both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.by Jobble
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