Client Reporting and Billing Specialist

TrueScripts Management Services is a pharmacist-founded, fully transparent Prescription Benefit Manager that has been revolutionizing the PBM industry since 2014. Our mission is to build lasting relationships by providing prescription benefit expertise at a personal and customized level to ensure optimum value at the lowest possible cost. We are committed to lowering prescription drug spending, achieving clinically effective outcomes, and always delivering Amazing Care. Did we mention Amazing Care? Good! Because this is so much more than just our tagline. It is the foundation upon which our business was built. We believe that Amazing Care starts from within, and our culture is reflective of this philosophy.

Our team members enjoy:

• A wide range of health insurance options including medical, dental and vision
• A strong salary and bonus program
• A robust 401k and company match
• Truescripts is transitioning to an ESOP, a team member owned company! Each year team members are allocated shares of stock through our ESOP, a Qualified Retirement plan!
• Employee Assistance Program
• A wellness program including financial incentives, chiropractic and massage services, and fitness stipends
• Dream Manager Program (yes, it’s a real thing!)
• A cohesive, family-based culture
• Charitable contributions and volunteer time
• Lots of celebrations!

Ok, enough about us. Here’s what we need from you: A future team members' values need to align with TrueScripts' core values of Integrity, Respect, Innovation, and Service. This match in value systems is critical for our team's chemistry and continued success. Our culture is positive, and our people possess a ‘can do, proactive attitude. Honesty and transparency are the foundation that we build upon. What sets us apart from our competitors is the programs that we bring, the education that we provide, and the utmost respect for clients and their members to assist them when and where needed.

Position Overview:

The Client Reporting and Billing Specialist will assist in client invoicing including but not limited to client set-up, client account maintenance, client reporting requests and collections. Other responsibilities will include account reconciliation, commissions, and rebate assistance.

This is an in-office/hybrid role located in Washington, Indiana.

Role and Responsibilities

Client Invoicing

• Setup and maintain client accounts
• Prepare weekly and monthly invoices, detailed reports, and correspondence
• Update and maintain detailed work instructions on the invoicing process
• Maintain accurate client contacts
• Work with Client Success Team for all client onboarding activities
• Perform quality audits of client data

Client Reporting

• Provide clients, TPAs, and brokers with requested reporting on a weekly or monthly basis
• Provide adhoc reports or supporting backup reports, as requested

Client Collections

• Payment application and reconciliation
• Coordinates collections of past due accounts
• Provide A/R reporting to brokers and management as needed

Account Reconciliation

• Monthly account reconciliation and analysis, including bank reconciliations for all cash accounts

TPA & Broker Commissions

• Prepare backup, communication, and payments for executive approval
• Calculate monthly commissions

Quarterly Client Rebates

• Calculate quarterly rebates
• Prepare backup, communication, and payments for client distribution

Cash Management

• Maintain monthly cash flow analysis and share with executive team monthly
• Update and determine monthly cash flow buckets
• ACH for vendor and client payments
• Monthly bank reconciliations for TrueScripts Checking & Savings, TruePartners Checking, and any other accounts

Perform other duties as assigned

Qualifications:

Education: College associate's degree in Business or Accounting or related field or equivalent experience

Experience/Knowledge:

• Strong Microsoft Excel skills required, 2 to 3 years relevant experience

• QuickBooks knowledge helpful

• Exceptional problem solving, analytical thinking, and attention to detail

• Ability to multi-task and prioritize in an ever-changing environment

• Ability to work in an open team environment and be a team player with all levels of staff and management is required