Client Service Administrator

Location: East Los Angeles, CA
Schedule: Monday-Friday, 8:00 AM 5:00 PM
Pay Rate: $22.00 per hour
Employment Type: Full-Time, On-Site

A fine home furnishings company based in East Los Angeles is seeking a Client Service Administrator to join its close-knit and collaborative team. This position plays a key role in ensuring smooth communication with clients and supporting cross-departmental coordination. The role is ideal for someone who is detail-oriented, organized, and able to manage administrative tasks with precision.

Key Responsibilities:

• Respond to client inquiries via email and phone with professionalism and timeliness

• Communicate the condition of items based on internal updates and inspection reports

• Compile information from various departments and prepare internal reports

• Collaborate with internal teams (Shipping, Receiving, Warehouse, and Accounting) to resolve issues

• Maintain digital and physical filing systems

• Scan and upload documents into company databases or software

• Follow written procedures, instructions, and standard operating protocols (SOPs) accurately

• Use Microsoft Office tools and internal logs to manage tasks and documentation

Qualifications:

• Prior experience in administrative support or office coordination

• Strong written and verbal communication skills

• Proficiency in Microsoft Word, Excel, Outlook, and familiarity with spreadsheets and email platforms

• High level of attention to detail and accuracy in all work

• Ability to follow instructions and company procedures reliably

• Experience in a small team or cross-functional environment is a plus

• Bilingual (English/Spanish) preferred

Ideal Candidate Attributes:

• Organized and proactive

• Able to multitask and prioritize under minimal supervision

• Professional communication style across all media

• Comfortable working in a collaborative, team-based environment

• Dependable with a consistent work history

Note: Client-specific information will be shared during the interview process.