Client Service Analyst

Global Financial Firm located in

HOUSTON, TX

has an immediate contract opportunity for an experienced

Client Service Analyst

"This role is currently on a Hybrid Schedule.
You will need to have reliable internet, computer and android or iphone for remote access into the client systems during remote work.
We will be expected in the office weekly 3 days depending on the team requirement.

****Video/ f2f interviews are required prior to all offers.

Role Title: Client Service Analyst

The position is an intermediate to advanced Corporate Trust level position for the implementation and maintenance of Corporate Agency & Trust transactions. The position will assist in implementing, maintaining new, and existing transactions.

Responsibilities:
o Assist in the implementation and maintenance of Corporate Special Agency (ABS, MBS and CLO).
o Assist Transaction Managers with managing client day-to-day activities related to their transactions
o Assist with supporting the distribution of relevant rate reset notices
o Assist Transaction Managers in completion of internal projects related to their transactions and to Banking.
Assist with management of document custody request of releases
o Address transactional inquiries from both internal and external Agency & Trust clients in connection with transactions.
o Adhere to Banking Agency & Trust policies and procedures for client onboarding, deal implementation, account opening, deal payment processing and deal maintenance.
o Coordinate with Operations and clients for transaction set-up, activity and reporting.
o Coordinate with Operations for inquiries from clients.
o In all matters, demonstrate particular consideration for the banks reputation and safeguarding Banking, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
o 2-5 years of relevant experience (e.g. operations, transaction management, product management)
o Demonstrated experience in deal implementation, deal maintenance, and direct interaction with clients
o Ability to adjust priorities quickly as circumstances dictate
o Ability to manage tight deadlines or unexpected changes in expectations or requirements
o Intermediate level of expertise with Microsoft Excel and general computer knowledge
o Demonstrate organizational , problem-solving and decision-making skills
o Consistently demonstrates clear and concise written and verbal communication skills

Education:
o Bachelor's degree or equivalent experience