Client Service and Trading Associate - Aline Wealth Management

Your Future Team

Aline Wealth Management

is a financial advisory team within Hightower, a leading advisor-owned financial services company. This Barron's and Forbes ranked team provides financial services primarily to high-net-worth individuals and families, including financial planning, investment strategy and implementation, Business Owners and Non-Profits. We are looking for a person with high-energy who naturally has a "do what it takes" attitude to support a seasoned team while providing the superior experience our clients have come to expect. The Client Service and Trading Associate is a full-time position and will report to the Executive Director. #LI-Onsite

Founded in 2008, Hightower is a wealth management firm that provides investment, financial, and retirement planning services to individuals, foundations, and family offices, and 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of "well-th. rebalanced." Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).

Please note this position requires you to be in the office from Monday to Friday.

What You'll Do

Serve as the primary contact for clients, addressing inquiries and providing exceptional client service through phone, email, and in-person interactions

Prepare and process documentation for client transactions, including opening new accounts, transferring assets, deposits, withdrawals, account title changes, address changes

Achieve proficiency in relevant technologies including eMoney Financial Planning software, Black Diamond performance reporting platform, Salesforce, Fidelity's Wealthscape platform and Schwab Advisor Services platform, Money Guide Pro, BizEquity and others.

Deliver outstanding client support to both internal and external clients, including phone and email interaction, transaction processing, trade execution and system support

Maintain and manage templates for trading, allocations and client risk management

Execute trades across client portfolios, DCA trading, model trading, block trading, tax loss harvesting and Alternative Investments trading

Prioritize and organize workflow while performing operational tasks and executing trades throughout each market day

Provide client service in the account administration process

Process trades for client cash flow needs (need cash for journals, wire transfers, checks, gifts, retirement account distributions, etc.)

Process client billing on a quarterly basis

Manage account configurations in rebalancing software to ensure accuracy of accounts to assigned allocation models, cash reserves, and restricted securities

Perform additional responsibilities and undertake special projects as assigned

What You'll Bring

3 or more years of experience in a client service or operational role within the financial services industry.

Strong organizational skills with the ability to manage multiple tasks and priorities

Teamwork and collaboration

Must have advanced spreadsheet (Excel) and Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with CRM systems.

Interested in finance, economics, and investing

Excellent verbal and written communication skills, with a commitment to providing exceptional client service.

Open to learning new tasks and expanding responsibilities

FINRA Series 7 and 63 license required

Bachelor's degree in finance, business administration, or a related field a plus

What We Offer

Coverage on the first day of employment for medical, dental, and vision insurance

401k Matching Plan

Paid Parental Leave

Pet Insurance

Flexible Benefits (FSA/HSA Employer Contributions)

Salary of $85,000 - $100,000 based on qualifications and experience

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.

You are a U.S. citizen, U.S. permanent resident or have other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

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