Client Service Associate

Skillbridge Academy is a forward-thinking organization dedicated to building strong professional pathways through skill development, hands-on training, and operational excellence. We partner with businesses and facilities that value reliability, safety, and high standards of maintenance. Our mission is to empower skilled professionals by connecting them with long-term growth opportunities in stable, well-structured environments.

We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Nashville, TN. This role is ideal for a professional who enjoys working with people, managing client interactions, and supporting internal teams to ensure a high standard of service delivery. The Client Service Associate plays a key role in maintaining positive client relationships and ensuring smooth day-to-day operations.

Responsibilities

• Serve as a primary point of contact for clients, providing timely and professional support

• Handle client inquiries, requests, and follow-ups with accuracy and efficiency

• Maintain organized records and documentation related to client interactions

• Coordinate with internal departments to ensure client needs are met effectively

• Assist in resolving client concerns while upholding company standards and policies

• Support administrative and operational tasks related to client services

• Strong communication and interpersonal skills

• Professional demeanor with a client-focused mindset

• Excellent organizational and time-management abilities

• Ability to work independently as well as collaboratively within a team

• Attention to detail and problem-solving skills

• Proficiency in basic computer and office tools

• Competitive salary: $50,000 – $53,000 annually

• Opportunities for professional growth and career development

• Skill-building and continuous learning opportunities

• Supportive and collaborative work environment

• Stable, full-time position with long-term potential