Client Service Associate - Entry Level

We are a dynamic event marketing firm specializing in creating engaging, memorable, and interactive brand experiences. We are seeking a motivated Client Service Associate to join our team and support clients, attendees, and live events from start to finish. This entry-level role is perfect for individuals with a customer-focused mindset, strong communication skills, and an interest in event marketing or experiential marketing.

Key Responsibilities

• Serve as the first point of contact for clients and event attendees, addressing inquiries and providing support.
• Assist with event registration, check-in, and attendee logistics to ensure smooth operations.
• Support live events by troubleshooting issues and providing a welcoming, professional experience.
• Maintain strong client relationships by understanding needs, expectations, and goals.
• Collaborate with the event and marketing teams to support seamless execution of events and campaigns.
• Communicate event updates and instructions clearly via email, phone, and in-person interactions.
• Contribute ideas and feedback to enhance client engagement and attendee experiences.

Qualifications

• Strong verbal and written communication skills.
• Friendly, approachable, and team-oriented personality.
• Excellent multitasking, problem-solving, and organizational abilities.
• Passion for providing exceptional client service and creating positive experiences.
• Adaptable and comfortable in a fast-paced, live-event environment.
• Interest in event marketing, experiential marketing, or brand activations is a plus.

What We Offer

• Paid training and professional development.
• Hands-on experience with live events, brand activations, and client engagement.
• Opportunities for career growth in client service, event marketing, and brand management.
• Supportive, energetic, and collaborative team culture.
• Performance-based recognition and rewards for high achievers.