Client Service Associate - Entry Level

We are a growing event marketing and customer engagement company that helps brands connect with consumers through live events, community outreach, and promotional campaigns. Our team is committed to creating positive experiences while delivering exceptional customer service and support.

We are currently seeking an enthusiastic and professional Client Service Associate to join our team. This is a fully in-person position that involves interacting directly with customers and event attendees at live events and promotional campaigns.

As a Client Service Associate, you will serve as a face-to-face representative of our clients and organization. You will assist customers, answer questions, provide information about products and services, and help create a positive and engaging experience at events.

No prior event marketing experience is required. We provide paid training and ongoing support to help you succeed.

Responsibilities

• Greet and assist customers in a professional and friendly manner
• Provide information about products, services, promotions, and events
• Answer customer questions and address concerns during live events
• Build positive relationships with customers and event attendees
• Deliver exceptional customer service and support during promotional campaigns
• Help coordinate attendee experiences and event activities
• Maintain a professional appearance and represent the company positively
• Collaborate with team members to ensure successful event execution
• Assist with event setup, organization, and customer engagement activities
• Support company goals by creating a welcoming and informative customer experience

Qualifications

• Strong communication and interpersonal skills
• Positive attitude and customer-focused mindset
• Ability to work effectively in a team environment
• Strong problem-solving and organizational abilities
• Comfortable interacting with customers in face-to-face settings
• Reliable, professional, and dependable
• Customer service, retail, hospitality, restaurant, or sales experience is a plus but not required
• High school diploma or equivalent preferred

What We Offer

• Competitive compensation
• Paid training
• Professional development opportunities
• Supportive and team-oriented work environment
• Hands-on experience in customer engagement and event support
• Opportunities for career growth within the organization
• Performance-based recognition programs