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Client Service Coordinator

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Job Description - Client Service Coordinator

Are you looking to join a firm that provides ample opportunities for career growth? Do you want to be a key player in the overall team’s success and part of a team that works directly with the client to meet their real estate needs? Do you have experience delivering excellent customer service in a dynamic environment to internal and external clients?

Inland Companies and Colliers | Wisconsin is looking for a collaborative, detail-oriented, individual to join our Brokerage Team as a Client Services Coordinator at our downtown Milwaukee office. As a Client Services Coordinator, you’ll work directly with members of our Brokerage Team as they represent owners and tenants of industrial real estate properties.

Essential Duties and Responsibilities:

  • Manage the team’s day to day ongoing transaction, marketing and communication process and various brokerage support services to ensure the success of each project
  • Process lease and sale contracts, draft agreement paperwork and collect pertinent information to support the transaction process
  • Create and distribute marketing materials on active listings and manage inquiries
  • Assist with preparation of leasing activity reports, marketing reports as well as proposal and presentation materials
  • Coordinate with the Marketing and Research Team to assist with the compilation and dissemination of research and marketing materials
  • Manage listing inventory and contracts, database updates and signage
  • Content creation and management of team’s social media accounts
  • Track brokerage expense accounts and industry event sign-ups
  • Plan and coordinate broker open houses and other industry related events
  • Work closely with Director of Marketing and Research and other Client Service Coordinators to further the platform and provide best-in-class service to our clients and advisors.
  • Bachelor’s degree in real estate, marketing, communications, business or related field.
  • One to five years of professional real estate and/or administrative experience
  • Strong interest and previous experience in commercial real estate preferred
  • Proficiency in MS Office Suite
  • Strong organizational skills
  • Excellent attention to detail and proof-reading skills
  • Strong verbal and written communication skills
  • Sense of accountability and exceptional follow-up skills
  • Previous experience with Adobe InDesign is preferred but not required
  • Wisconsin Real Estate Salesperson license or ability to obtain within six months of start date

At Inland Family of Companies, we value the contributions of our team members and offer a comprehensive benefits package, including:

  • Three medical plan options, including one with a Health Savings Account (HSA).
  • Dental and vision coverage.
  • Flexible Spending Plan.
  • Short-term and long-term disability coverage.
  • 401(k) plan with company match.
  • Company-paid life insurance.
  • Educational assistance opportunities.
  • Generous Paid Time Off (PTO) and paid holidays.
  • Fitness center membership.

Our Core Values:

We operate under three guiding principles that define our culture:

  • Warrior-Spirit: We embrace challenges, continuously strive for excellence, and innovate in everything we do.
  • Empathy: We prioritize understanding, emotional intelligence, and building trust both internally and with clients.
  • Better Together: We believe in the power of collaboration and the collective success of our team.

Why Join Us?

At Inland Family of Companies, we are committed to empowering our clients and our employees to succeed. If you have a passion for IT, enjoy working with people, and excel in a dynamic environment, we would love to hear from you. Join us and be a part of a company that fosters growth, innovation, and success for all.

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