Client Service Representative RCM&D Owings Mills, MD

5+ years

Owings Mills, MD

Full-time

Hybrid

4 days ago
Client Service Representative

RCM&D

5+ years

Owings Mills, MD

Full-time

Hybrid

4 days ago

About the role

Job Summary:

RCM&D is currently searching for a Client Representative in our Small Commercial department. Responsibilities include performing account transactions, summaries, endorsements, certificates, billing, follow-up, correspondence and other essential functions to assist the Commercial Account Manager on assigned accounts.
A Day in the Life:

Maintain EPIC agency management system with up-to-date information regarding the clients’ current policy coverages
Prepare and ensure delivery of certificates, account summaries, endorsements, policies, lost policy releases, FR19s, auto identification cards, and account balance statuses when requested
Provide exceptional customer service both internally and externally

What You’ll Need:

1 – 3 years of experience servicing a commercial lines book of business in an independent agency setting
P&C license
Excellent interpersonal skills for positive interaction with clients

Who You Are:

A team player with a positive attitude and willingness to learn
Successfully able to multi-task
Possess strong attention to detail

What You’ll Get:

Competitive salary + comprehensive benefits
Hybrid/Remote Work
Flexible time off
401k stock match selection and profit sharing
Employee ownership
Tuition reimbursement

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