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Client Service Specialist

salary Salary :

$63,000 - 70,000 yearly

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Number of Applicants

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000+

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Job Description - Client Service Specialist



 


Client Service Specialist
Location: McKinney, TX | Full-Time


 


Calander Wealth, a growing and high-performing advisory practice, is seeking an experienced Client Service Specialist to join the team. This role is designed for a professional who can step in with industry knowledge, deliver a high level of client service, and quickly integrate into an established, fast-paced environment.


This is an ideal opportunity for someone who thrives in a detail-oriented, client-facing role and is looking to grow within a practice that values operational excellence, team collaboration, and long-term development.



About the Practice
Calander Wealth is a growth-focused advisory firm committed to delivering a seamless and high-quality client experience.


The culture is:



  • Fast-paced and execution-driven

  • Client-focused with a high standard of service

  • Collaborative, with strong internal accountability

  • Focused on continuous improvement and long-term growth


The team is seeking someone who is proactive, detail-oriented, and capable of contributing immediately while continuing to grow within the organization.



Key Responsibilities


 


Client Service & Relationship Support



  • Serve as a primary point of contact for client service needs

  • Deliver a high-touch, responsive client experience

  • Build trust with clients through professionalism and follow-through


Account Management & Operations



  • Process account opening, maintenance, and service requests

  • Coordinate with custodians and internal partners to resolve client needs

  • Ensure accuracy and timeliness across all client transactions


Meeting Preparation & Execution



  • Prepare client meeting materials and documentation

  • Manage follow-ups and ensure completion of action items

  • Support advisors with both pre- and post-meeting workflows


Systems & Data Management



  • Maintain accurate and up-to-date client records within CRM systems

  • Assist with financial planning documentation and processes as needed

  • Ensure compliance with firm and regulatory standards



Ideal Candidate Profile


Required Qualifications



  • 3+ years of experience in financial services client service or operations

  • Strong understanding of wealth management workflows and client lifecycle

  • Experience working within CRM systems (Salesforce/Ameriprise preferred)


Preferred Qualifications



  • FINRA licenses (Series 7 and/or 66 strongly preferred or willingness to obtain)

  • Experience within a financial advisory or wealth management practice

  • Familiarity with financial planning tools (e.g., MoneyGuide)


Professional Strengths



  • Exceptional attention to detail and organizational skills

  • Strong interpersonal and client-facing communication abilities

  • Ability to manage multiple priorities in a fast-paced environment

  • Proactive, self-directed, and solutions-oriented

  • Team-oriented with a desire to grow within the firm



Compensation & Benefits



Base Salary: $63,000 – $70,000 (commensurate with experience) – exempt



  • With bonus potential


Additional Considerations:



  • Opportunity for increased responsibility and role progression over time

  • Exposure to financial planning and advisory processes

  • Work Environment: Hybrid potential based on experience

  • In-office collaboration Monday–Thursday

  • Remote flexibility on Fridays

  • Remote consideration for candidates with strong industry or Ameriprise experience



Equal Opportunity Employer
Calander Wealth is an Equal Opportunity Employer and welcomes applicants from diverse backgrounds and experiences.


 




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