Client Services & Support Coordinator

Company : Coleman Information Technology Grou

Job Type : Full Time

Pleasant Hill, Ca 94523

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Client Services & Support Coordinator

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Client Services & Support Coordinator

We’re looking for a motivated and detail-oriented Client Services & Support Coordinator to manage scheduling, coordinate service delivery, and track support activity. This role supports clients and internal teams by ensuring smooth, accurate, and efficient IT service operations.

Key Responsibilities

Respond to client inquiries and support requests promptly.

Manage service calendars and customer database.

Track and update support tickets, documentation, and reports.

Generate and present service delivery reports.

Collaborate with staff, vendors, and management for efficient service.

Assist with process improvements and identifying business opportunities.

Skills & Qualifications

Strong communication (written and verbal) and follow-up skills.

Proficient in Microsoft Office, CRM systems, and general business software.

Experience in customer service or admin roles.

Ability to multitask and work in a fast-paced environment.

Typing speed: 60+ WPM.

Some college preferred (AA or Bachelor’s).

Compensation: $24.00 per hour

About Us

Our Relationships

The role of the corporate IT department is to create complexity and then manage the complexity that’s been created. At Coleman Information Technology Group, we believe this approach simply does not work for small business.

Our approach in managing the technology needs of small businesses is one of responsible and safe simplification and standardization. We know that small business must squeeze every drop out of each technology support dollar spent. We typically help our customers as their outsourced IT department and contract Chief Information Officer, providing an outstanding level of service.

We strategize with management and work with customers to help them be more knowledgeable and self-reliant through education, onsite support and responsible simplification. Our clients range from large medical practices with complex digital file storage to small retail businesses with multiple workstations.

We specialize in linking home, travel and office technology and can help with cell phones, office phone networks, wiring and more.

Original job Client Services & Support Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Client Services & Support Coordinator Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Client Services & Support Coordinator Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Client Services & Support Coordinator

Job Description - Client Services & Support Coordinator

About Us

Similar Client Services & Support Coordinator Jobs in the US

Mobile Apps