Client Services Associate

LymphaPress, an industry-leading and award-winning organization specializing in home compression therapy products, has an excellent opportunity to join our Reimbursement team Client Services Associate.   

This position will be in-office and involves the coordination of all aspects of patient case development and equipment order preparation for durable medical equipment.

Job Summary: 

Essential Functions: 

• Collaborate closely with the Client Services Specialist to streamline and support the order processing workflow. 

• Assist with follow-up tasks, including patient engagement calls and coordinating with prescribers to obtain outstanding paperwork. 

• Perform patient intake, ensuring accurate and timely documentation of medical necessity information in the system. 

• Request, review, and document pertinent medical records from physician offices to ensure all necessary information is collected. 

• Maintain clear and effective communication with internal team members to ensure smooth operations and resolution of any issues. 

• Participate in traditional and e-learning programs 

• Work effectively with other company employees, managers, and departments. 

• Perform all job functions with Company Mission, Vision, and Goal Statements in mind. 

• Perform other duties as assigned. 

Supervisory Functions: This job has no supervisory requirements or authority. 

Job Requirements and Qualifications: 

Education, Certificate and Licensure 

High school diploma or general education degree (GED). 

For over 40 years, Lympha Press has produced the most well-regarded dynamic compression therapy systems and helped patients all over the world with lymphedema, venous insufficiency, and lipedema manage their condition and improve their quality of life. We are always looking for hard-working, honest people who are motivated to succeed and willing to learn. Lympha Press is honored to be a certified Great Place to Work and recognized as a top employer by Philly Top Workplaces and Fortune Magazine.

If you're seeking an organization with a great culture, we have much to offer!  We are honored to be certified as a Great Place to Work and to be recognized by Philly Top Workplaces and Fortune Magazine as a top employer in our industry!   We offer a competitive compensation and benefits package.  Apply today to become a valued member of our growing team! 

AAP/EOE/Disability/Veterans