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Client Services Associate

salary Salary :

$60,000 - 70,000 yearly

Job Description - Client Services Associate


Join one of Crain's BEST PLACES TO WORK in NYC, RAND Engineering & Architecture! Founded in 1987, RAND Engineering & Architecture, DPC is a 110-person Manhattan-based firm that designs, specifies, and administers restoration, upgrade, and adaptive re-use programs on behalf of owners, managers, and co-op and condo boards.

At RAND we’ve built our reputation by treating clients and employees fairly, honestly, and professionally, and by performing our work with merit and distinction. As a result, we have attracted a diverse group of professionals with an abiding interest and expertise in their fields.

While our goal is to continue to grow both as a company and as individuals, we are committed to keeping RAND a place where employees care about what they do and how they do it—in short, a firm they feel proud to work for.

We are actively seeking a highly motivated Client Services Associate to assist our Business Development Team.  All candidates must have sales and client relations experience.

Job Requirements:
  • Ability to interact with clients
  • Ability to communicate technical information related to building systems
  • Excellent writing skills
  • Strong attention to detail
  • Strategic thinking
  • Strong follow-up and follow-through skills
  • Experience in the real estate industry and/or business development a big plus
  • Degree in engineering, architecture, sustainability or another technical field a plus but not essential
  • This is a long-term position with solid growth potential

Responsibilities:
  • Draft formal proposals for engineering and architectural services
  • Process time-sensitive requests for services
  • Manage proposal and client information through a proprietary database system
  • Coordinate with staff engineers and architects
  • Interact with clients to build and maintain relationships
  • Attend client meetings
  • Educate clients on NYC building regulations
  • Promote the firm at trade shows and industry events

RAND Offers a comprehensive benefits package that features health and dental coverage, a company sponsored vision plan, 401(k) retirement plan with company match, long-term disability, life-insurance, educational opportunities, transit and parking exemptions, employee gym on site, yoga, Pilates, employee referral program, career development, casual Fridays, and holiday parties. In 14 different years, (including 2025), RAND has been voted one of Crain’s Top 100 Places to Work in NYC.
 
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