Client Services Associate

About DOYLE:

Founded in 1962, DOYLE is one of the world’s foremost auctioneers and appraisers of Fine Art, Jewelry, Furniture, Decorations and other categories. Headquartered in New York City with regional offices across the country, DOYLE presents auctions throughout the year that attract a global base of buyers and consignors. DOYLE has built a reputation for achieving outstanding prices at auction, and our focus on individual attention to our clients remains paramount.

About the Position:

DOYLE Auctioneers & Appraisers is seeking an experienced client services professional for the position of Client Services Associate/Receptionist. The ideal candidate is highly motivated and detail-oriented with an ability to multitask and work graciously in a fast-paced environment. This is an excellent opportunity for an individual with an interest in the arts. Full-time, in-house position. Competitive compensation and comprehensive benefits package. 

Responsibilities include:

• Answering the telephone switchboard and managing the day-to-day logistics of the front desk at Doyle


• Coordinating and scheduling the release of property to clients and shippers


• Managing property collection and maintaining released property database


• Supporting the Client Accounts Department with payment transactions


• Responding to client inquiries regarding all aspects of participating at auction


• Taking an active role in resolving client disputes and maintaining accurate updates in the team's Airtable


• Ensuring the reception area remains clean, organized, and replenishing materials as needed


• Greeting clients while providing general front desk support to ensure a positive client experience and smooth daily operations


• Ordering company lunches on auction days and maintaining the petty cash filing

Requirements:

• College graduate, preferably with a focus in the arts


• Experience in a customer service role of a high standard preferred


• Excellent interpersonal, communication and organizational skills


• Ability to multitask and work graciously in a fast-paced environment


• Well-versed in Microsoft Suite and database programs


• Proficiency in a foreign language a plus


• Flexibility to work some evenings and weekends


• Authorized to work in the United States

If you feel you meet the qualifications for this position, we invite you to apply by submitting your resume, cover letter, and any other relevant documents. Please note that only shortlisted candidates will be contacted for further evaluation. We are an equal opportunity employer and value diversity in our workforce. We encourage applications from individuals of all backgrounds and experiences.