Client Services Data Ops Associate

The Client Services Data Operations Associate will be responsible for the maintenance and integrity of internal databases, supporting RapidRatings’ clients in their programs, as well as developing subject matter expertise in third party platforms. This role will report to the Senior Manager, Client Services. 

What will you do in the role?

• Data Management. Ensuring the integrity of our database of private companies and contacts is critical to our overall program success. The Client Services, Data Operations Associate is an expert in maintaining, updating, and reconciling information across all internal systems.


• Task Management & Fulfillment: Work with our team to manage and execute import requests from across our client base. Allocate time to ensure timely responses and successful outcomes for our clients.
  


• Client Program Support: Understand the nuances of how our services fit within various client programs. Support the success of our clients’ programs through providing best practices and strategic guidance to a wide range of stakeholders.


• Platform Setup: Utilize Outlook, Churnzero, The FHR Exchange, Salesforce and other resources to support internal and external workflows

What would make you successful?

• Excel proficiency required


• Interest in understanding platform function and setup


• Experience working with large data sets a plus


• Strong written and verbal communication
  

*Salary - $52,000 base plus OT and incentive

Note: Expectation for this role is 3 days a week in the office to interact with other team members.

Why join RapidRatings?   

Here at RapidRatings we foster an environment where employees feel recognized for their contributions, appreciated for their individuality, and empowered to do their best. We know that bringing together employees with different backgrounds, perspectives and experiences sparks innovation, promotes better decision making and yields the creative problem solving that’s critical to our long-term success. We offer an attractive benefits package with bonus, flexible work environment, self-managed PTO, and much more. With us, you are not just a number – we value people who are working hard and strive to make a real difference. Join our team to be a part of an industry-changing company and drive your career in the right direction.   

Would you like to know more about us and RapidRatings? 

Head over to our website: https://www.rapidratings.com

*RapidRatings International Inc. (“RapidRatings”) is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We may access publicly available information as part of RapidRatings review of your application. This online application feature is hosted in the United States by RapidRatings, Inc., and we may process your application and information relating to you in the United States, Ireland and other RapidRatings locations, as we deem appropriate under the circumstances. By submitting your application information, you are agreeing to the terms above. All resumes for RapidRatings positions must be submitted in English unless otherwise noted on the job description.*