Client Services Intern - Unlimited Growth Potential

SUMMARY: Responsible for providing administrative and clerical support to the client services team.

REPRESENTATIVE DUTIES: (Employee may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge or abilities associated with this classification, but is intended to accurately reflect the principal job elements).

• Guest Interaction - email notifications to guests and answering guest queries in liaison with Client Services Counselors.
• General Administrative Duties
• Data entry into software applications: Examples: ReloQuest and CodeOne.
• Data Integrity Reviews
• Managing Deadlines
• Pulling property profile links from Sourcing
• Parking and Pet Documentation
• Guest background check forms
• Other duties as assigned

JOB REQUIREMENTS:

• Requires strong verbal skills to obtain positive results through people persuasion.
• Adaptable and must be able to react quickly to change.
• Requires a fast response time to inquiries as well as follow-up.
• Ability to achieve results and meet deadlines that are set by the company itself.
• Multi-tasking and organization is required.
• Ability to work seamlessly in a team-oriented environment as well as individually.
• Some college business courses preferred.
• Basic computer knowledge including MS Word and Excel is required.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed in this document are the minimum qualifications required in order to successfully be considered and hired for the position.

LANGUAGE SKILLS:

Excellent written and verbal communication skills (ability to communicate with all levels of the organization). Ability to read, write, hear, and speak in English.

PHYSICAL DEMANDS, ABILITIES & WORK ENVIRONMENT:

The physical demands and the work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job, and must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL ABILITIES:

Hearing and speaking to exchange information in person and on the telephone; seeing to read, prepare and proofread documents; sitting or standing for extended periods of time; dexterity of hands and fingers to operate a computer keyboard and other office equipment; kneeling, bending at the waist and reaching overhead, above the shoulders and horizontally to retrieve and store files and supplies; may lift and move boxes of testing materials in the receiving, storing, sorting and distribution process weighting up to 25 lbs.

WORKING CONDITIONS:

Generally, works in a moderately quiet office environment with constant interruptions.

Synergy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.