Client Services Representative - Medical Billing

·       Experience reading EOB’s

·       Answer patient calls in a courteous, professional manner at all times

·       Make notes in patient accounts as to action taken to resolve problems and respond to inquiries.

·       Handle resolution of secondary claims

·       Help with collections and refunds 

·       Disperse refunds monthly.

·       Compare patient collection balance reports against aging claim reports

·       Report to supervisor recurrent problems with clients 

·       Adhere to all HIPAA guidelines and regulations

Requirements

·  High school or equivalent

·  Must agree to take and pass coding course by 12 months post-hire

·  Medical billing and phone experience: 1 year