Client Services Specialist

🌟 Join Our Crew as a Client Services Specialist at VIKAND! 🌟

Are you ready to bring your A-game to a company that’s anything but ordinary? At VIKAND, we’re not just a team—we’re a crew on a mission to make waves in the healthcare and maritime industries. We’re looking for a Client Services Specialist who’s curious, creative, and ready to dive into new challenges with a smile.
If you’re someone who thrives in a fast-paced environment, loves solving problems, and enjoys juggling multiple projects (without dropping the ball!), this could be your next big adventure.

🧭 What You’ll Be Doing:

- Be the go-to person for our amazing clients—answering emails, quoting medical supplies, and making sure everything runs shipshape.
- Build strong, lasting relationships with clients by being responsive, reliable, and resourceful.
- Troubleshoot like a pro and deliver results that go above and beyond expectations.
- Collaborate onsite with our awesome team in Fort Lauderdale, Florida.

⚓ Your Day-to-Day Might Include:

- Creating quotes and sales orders tailored to client needs.
- Making sure all costs (like freight) are accounted for and working with accounting to keep invoicing smooth.
- Keeping clients in the loop with timely updates and clear communication.
- Coordinating meetings and calls between clients and our leadership team.
- Solving hiccups like backorders or shipping mix-ups with grace and speed.
- Keeping our ERP system up to date with the latest info.
- Pitching in wherever needed—because teamwork makes the dream work.

🛠 What You Bring to the Table:

• Experience in the maritime industry? Awesome! If not, we’ll still be excited to hear from you.
  - 1–2 years working with cruise lines, port agents, or customs? Even better.
  - Stellar communication skills and a knack for staying organized.
  - The ability to pivot quickly and prioritize like a champ.
  - Comfort with Microsoft Office tools (Word, Excel, Teams, etc.). Bonus points for experience with Dynamics Business Central ERP.
  - A self-starter attitude with a team-player heart.
  - A passion for delivering top-notch customer service.

Why VIKAND?

Because we’re not just offering a job—we’re offering a chance to grow, learn, and make a real impact in a global industry. Plus, we like to have fun while we do it.

Ready to come aboard? Apply now and let’s set sail together! 🚢