Client Services Specialist

MasterScapes is looking for a high-energy, service-minded professional with 5–10 years of experience in customer support roles outside of the restaurant industry. They’re tech-comfortable—efficient in Excel and familiar with CRM or CMMS tools—and thrive in organized, fast-paced environments where multitasking is essential. This person is upbeat, a natural communicator, and brings a calm, pleasant presence to phone and in-person interactions. They love being outdoors, enjoy creative hobbies or volunteering, and are driven by helping others, overcoming challenges, and taking ownership of their work. They're looking for a company where they can grow, lead, and contribute to a client-focused culture. A bad attitude, poor communication, or disorganization? Total dealbreakers. 

Do you love helping people, staying organized, and being part of a friendly team that values your input? Do you enjoy a fast-paced day where you can make a real impact—and then head outdoors or to your garden to unwind? If so, you might be the perfect fit for our Client Service Specialist role! 

At MasterScapes, we’re more than just a landscaping company—we’re a team of professionals who care deeply about our clients, our craft, and each other. We’re looking for someone who brings a positive attitude, strong communication skills, and a knack for staying on top of details. If you're experienced in customer service (especially in industries like property management, maintenance, or admin support), comfortable with Excel and CRM tools, and love keeping things running smoothly, we'd love to meet you. 

What You’ll Do: 

• Be the friendly voice and helpful point of contact for our clients 

• Manage client info and service requests in our CRM system. 

• Support our team with scheduling, follow-ups, and smooth communication 

• Help us improve the client experience every day 

What We’re Looking For: 

• 5–10 years in a customer service role  

• Organized, upbeat, and a true team player 

• Great phone presence and clear communicator 

• Comfortable using Excel and client management software 

• Someone who loves nature, creative hobbies, or giving back to the community 

Why You’ll Love Us: 

• Great company culture and supportive leadership 

• Career growth and leadership opportunities 

• Meaningful work with real impact 

• A place where your voice matters
  

Sound like you?
. —we can’t wait to hear from you.