Client Services Specialist - Marketing

About the Role:

This role is responsible for providing general administrative support to an office or group of sales professionals including helping the team with business plan objectives. This includes preparing proposals, presentation, and communication materials and coordinating the distribution of internal and external marketing information.

What Youll Do:

• Capture documentation to complete voucher forms and process Brokers commission payments.

• Support Sales team members in the implementation of business strategies.

• Perform client property tours, resolve client issues, and reply to client pricing inquiries.

• Assist in the strategy and creation of marketing particular properties.

• Serve as a point of contact for the sales team for information requests.

• May source properties and/or clients by researching local and national databases. Track and report on replies and communications from sourcing activities.

• Build and produce property marketing campaigns that include property information materials. This includes the design of flyers, property brochures, and proposals.

• Develop comparable market analyses and targeted mailing lists.

• Maintain and update marketing database systems, intranet, and external website.

• Collect and analyze data to identify and address sophisticated problems. May recommend new techniques.

• Impact own team and other teams whose work activities are relatable.

• Suggest improvements to processes to increase the efficiency of the team objectives.

• Assess and communicate difficult content in a concise and logical way. Identify and respond to conflicting demands.

• Comprehend instructions, communications, and memos and ask questions to ensure comprehension; write routine reports and correspondence.

What Youll Need:

• High school diploma required

• 3 years in an administrative role working with professionals

• 2 years in the Real Estate industry

• Active state real estate license preferred

• Ability to present information to a large group of employees

• Ability to calculate figures such as percentages, discounts, and commissions and conduct basic financial analysis

• Must know how to abstract a lease; requires knowledge of financial terms and concepts

• Requires sophisticated detailed and quantitative skills

• Experience with Microsoft Office Suite, internet research and web publishing skills, and ability to edit basic templates in PowerPoint and/or InDesign

• Ability to thrive in a fast-paced environment of continuous change