Client Solutions Architect - AMC

Here at Encode we strive to ensure that both professional AND personal satisfaction go hand in hand. We enhance professional satisfaction by constantly improving team member skills with ongoing education, conferences, and early adoption of automation tools. We want everyone to be the best they can be. We build personal satisfaction by embracing remote work days, casual attire, bagel Tuesdays, team building events at local establishments and in-office cornhole competitions.

This position is for a Client Solutions Architect to support a cloud customers who reside in Microsoft Azure (Gov/DoD).  The client is a managed service provider (MSP) and they support enterprise applications owners hosted in private and public cloud environments.     

JOB DUTIES:

•   Participate and lead technical requirements gathering sessions with customers interested in migrating their IT system 

• Collaborate with internal and external parties to transform high-level technical objectives into comprehensive technical requirements.
• Based on customer's technical requirements, develop an architecture for the customer's IT system.
• Create all the required architecture documentation and diagrams and create a Technical Data Package for the customer's IT system.
• Assist with identifying and planning potential new managed services, features, and capabilities. 
• Serve as overall subject matter expert on Windows technology and market capabilities/trends.
• Troubleshoot and resolve operating system, application, and networking issues in a complex and highly secured environment.
• Make recommendations for improvements to security, scalability, manageability, and performance across a wide variety of network, storage, and compute technologies.
• Contributing to the client's ongoing automation efforts.
• Managing multiple customer application migrations simultaneously.

• Experience developing cloud based architecture solutions based on customer requirements
• Knowledge of private/hybrid/commercial cloud environments
• Mid to senior level Windows Administrator experience
• Security+ (Or equivalent IA cert) and computing environment certification (i.e. MCSA, etc.)
• Strong verbal and written communication skills
• Experience effectively managing multiple large-scale projects
• Experience automating routine administrative tasks desired
• Understanding of network, storage, server, and application technologies
• Strong knowledge of automation concepts, tools, and scripting languages (PowerShell, DSC, Terraform, Ansible, Puppet, Chef, etc.)
• Active DOD Secret security clearance.
• CompTIA Security + certification
• College Degree required
• Computing Environment (CE) Certification (i.e., MCSE, Server+, etc.) – can be waived for 30 days after project join date.

Desired Skills:

• Working knowledge of DoD STIGs, and IA Vulnerability Management (IAVM)

All your information will be kept confidential according to EEO guidelines.