Client Success Accociate

Job Location: On-site
Job Title: Amazon Brand Associate
Job Level: ASSOCIATE

Why Join Us?

• 22 Annual Paid Leaves
• Year-End Bonus: Receive an annual bonus equal to one month's salary after completing one year.
• Company-Sponsored Excursions: Enjoy team trips and outings organized by Full Circle.
• Annual Increments: Regular reviews to reward performance and growth.
• Work with Top-Tier Brands: Gain valuable experience managing campaigns for leading 7-8 figure US brands.

REQUIREMENTS/QUALIFICATIONS

• Must have at least 1 year of experience in the e-commerce industry, preferably as an Associate Account Manager, Associate Category Manager
• Manager, Associate Brand Manager, or a similar role.
• Experience in market research, product launching, and account management is highly desirable.
• Excellent command of the English language is required.
• In-depth knowledge of Amazon is required.
• Knowledge of MS Excel for Inventory Management.
  

ROLE RESPONSIBILITIES

• Mainly responsible for assisting the Brand Manager in carrying out tasks, such as:
• Managing the product catalog of clients on Amazon. This covers sales performance, advertising & marketing, keyword indexation, stock level, ratings & reviews, conversion rate, margins, and others.
• Drive revenue growth of the assigned client accounts (existing products & identify opportunities for new products to launch)
• Assess market competition by comparing the client's products against competitors
• Identify new product opportunities and successfully execute the launch on Amazon
• Analyze market and customer trends within Amazon
• Work with various service and support units to ensure you are driving the account's revenue growth.
• Analyze various account reports and create actionable plans to ensure the success of the accounts managed
• Assist with weekly, monthly, and quarterly reports to the team, Management, and clients, showing account success.
• Manage client communications
• Others, as assigned

Mandatory Requirements:

• This is an office-based position in Lahore, where remote work is unavailable.
• Candidates must have their own laptop/machine for this role.
• Job timings are from 6 PM to 2 AM (Pakistani Time).