Client Success Associate

The way the world finds information is undergoing its
biggest shift in 20 years. It used to be simple: you typed a word into a search
engine and clicked a link. Today, discovery is fragmented. People get
answers from AI Overviews, chatbots, and voice assistants just as often as they
use traditional search results. 

At seoClarity, we’ve built a technology that
keeps the world’s largest brands visible in this new reality. 

We see a merger of SEO and AI Search (AEO) and built our
platform to ensure that a brand’s information is retrieved, synthesized, and
trusted by both humans and AI agents. 

The Technical Client Success Associate is an entry -level role designed for recent graduates or early -career
professionals who are eager to build a career at the intersection of
technology, SEO, AEO and enterprise client success. This is a
structured learning role — you will be immersed in the day -to -day work of our
senior Technical Client Success Managers, gaining hands -on exposure to the full
client lifecycle across our SEO Automation platform. 

Learning & Shadowing

• Shadow senior TCSMs on live client calls, onboarding
  sessions, platform demos, and quarterly business reviews
  
• Observe how TCSMs diagnose technical platform issues,
  escalate internally, and communicate resolutions to clients
  
• Attend cross -functional team meetings with Product,
  Technical Services, Sales, and Professional Services to understand each team's
  role in client success
  
• Participate in a structured onboarding curriculum covering
  the seoClarity platform, SEO fundamentals, and our client success methodology
  

Supporting Senior TCSMs

• Assist with preparation of client -facing materials including
  presentations, training guides, and health check reports
  
• Help maintain accurate client records, activity logs, and
  task tracking across CRM and project management tools
  
• Support data analysis projects using Excel and Google
  Analytics, creating custom reports for enterprise clients
  
• Contribute to email campaigns, client surveys, and
  relationship -nurturing outreach under TCSM guidance
  
• Review client requests and work with TCSMs in setting up
  Technical Optimizations and Split Tests for clients in the seoClarity platform
  

Building Platform & Technical Knowledge

• Develop deep familiarity with the seoClarity SEO Automation
  platform through self -directed study and structured training
  
• Learn to articulate platform functionality, technical
  concepts, and implementation best practices to both technical and non -technical
  audiences
  
• Assist with configuration and setup tasks for new and
  existing client implementations
  

Requirements

Benefits

At seoClarity, we embrace and celebrate our differences. We
believe that diverse backgrounds, cultures, abilities, experiences, thoughts,
and perspectives lead to more creative problem -solving, better outcomes and a
stronger organization. seoClarity is proud to be an equal opportunity employer.
We believe all our colleagues share in this commitment to fostering an
environment that supports, inspires, and respects all individuals. We seek to
recruit, develop, and retain the most talented individuals from all social
classes, who also share our beliefs.