Client Success Caregiver

Make a Real Difference with Home Instead – Making lives better; every day, every interaction!

Do you have a passion for helping others and a desire to make a difference in your community? Join the Home Instead family at Klipsch Senior Care and turn that passion into a rewarding career. We are seeking compassionate, empathetic, and reliable individuals to join our team as Care Professionals. You will be enhancing the lives of aging adults, enabling them to remain safely and comfortably in their own homes.

Why Choose Home Instead?

• A Mission-Driven Culture: Our mission is guided by our core values: Empathy, Caring, Respect, Love, Integrity, Passion, and Professionalism. We live our vision of "Making lives better: every day, every interaction."


• Feel the Warmth of Family: Join a team that’s like a second home. You'll be part of a fun, supportive, and family-oriented work environment where you can lean on your team for support, share stories, and seek advice.


• Pioneers in Senior Care: You’ll be working with the company that first introduced senior home care to the world. We pride ourselves on providing best-in-class service, training, and opportunities for career advancement.

Position Summary

The Client Success Care Professional is a specialized care-giving role designed to ensure strong starts of care, positive client relationships, and consistent, high-quality care delivery. This position focuses on supporting new clients during the beginning of services, strengthening care plans through hands-on engagement, and working alongside caregivers who need additional support, coaching, or training in challenging care situations. When not engaged in start-of-care or caregiver support activities, the Client Success Caregiver provides coverage for fill-in shifts and call-offs to maintain continuity of care.

Primary Responsibilities

Start of Care & Client Relationship Building

• Serve as one of the first caregivers for new clients to establish trust and comfort.


• Build strong relationships with clients and families.


• Support the development and refinement of individualized care plans through observation and communication.

Caregiver Support & Hands-On Coaching

• Work alongside caregivers supporting challenging clients.


• Provide real-time guidance, reinforce training, and model best practices in care delivery and professionalism.

Direct Care & Fill-In Coverage

• Provide direct care and support fill-in shifts and call-offs when not actively engaged in start-of-care or caregiver mentoring responsibilities.

Companionship & Personal Care:

• Providing companionship and conversation


• Assisting with bathing, grooming, toileting, and incontinence issues


• Providing stabilization and assistance with walking

Household Support:

• Preparing meals and cleaning up meal-related items


• Performing light housekeeping tasks (dusting, vacuuming, changing linens, etc.)


• Washing and ironing laundry

Health & Logistics:

• Providing medication and appointment reminders


• Running errands and accompanying clients to appointments


• Providing specialized care, including Advanced Alzheimer's/Dementia and Hospice support care

Reporting:

• Documenting daily activities and reporting any significant changes in a client’s needs


• Maintaining regular communication with your supervisor and the office staff

Benefits & Support: We’ve Got You Covered

We are committed to your success and well-being. We offer:

• Paid Training & Certification: No experience needed! We provide comprehensive paid new-hire training and paid continuing education. 


• Competitive Pay & Perks: We offer competitive pay , options for early pay , referral bonuses , and regular rewards and recognition.


• Flexible Scheduling: We work with you to create a schedule that fits your lifestyle.


• Career Growth: Benefit from opportunities for career advancement

Qualifications and Requirements

We are looking for individuals with a caring and empathetic nature who are committed to making a difference.

• Personal: Ability to treat and care for clients and their property with dignity and respect.


• Legal:
  
  
  
  • Possess a valid driver’s license
  
  
  • Possess valid auto insurance
  
  
  • Must pass a criminal background check and drug screening
  
  
  
  


• Physical:
  
  
  
  • Ability to lift, push, or pull 25 pounds
  
  
  • Ability to bend, twist, stoop, kneel, and reach
  
  
  • Ability to adapt to various living environments and locations
  
  
  
  

Apply Today and Start Your Journey with Home Instead – Where Your Care Counts!