Activate JobCopilot
- Ready to partner with clients, craft your own sales journey, and build success while focusing on long-term growth?
- Do you thrive in a team where collaboration isn’t just a buzzword, but the fuel that keeps things moving in a fast-paced environment?
- Ready to be part of Crayon US, where innovation, growth, and industry leadership come together to shape the future of tech?
Practical Information:
Location: Dallas, US | Reports to: Manager, Client Success | Visa Requirements: Valid working visa for US | Language Requirements: Professional level English written and verbal | Work Arrangement: Remote or Hybrid | Learn more: crayon.com/us/
As our new Client Success Manager, you will deliver exceptional service and drive business value for our expanding customer base. By leveraging customer insights, data, and analytics, you'll identify growth opportunities while collaborating closely with Sales and Services teams to ensure retention, growth, and satisfaction. You will report directly to the Manager of Customer Success.
Key responsibilities will include
- Oversee onboarding and post-sales activities, leveraging Crayon services knowledge while collaborating both internally and externally to foster relationships and ensure effective engagement
- Partner with Sales, Services, and Operations Teams to drive customer success, contributing valuable data and insights to the Customer Business Review process
- Identify new opportunities for engagement, driving growth and strengthening customer relationships
- Analyze customer data to develop and implement tailored engagement strategies within your portfolio
Your Competencies
- 1-2 years of experience in Customer Success or a related field, with the ability to collaborate cross-functionally with Sales, Services, and Operations teams
- Technical background and/or ITAM experience, preferably within the Microsoft ecosystem, is a plus
About You
- Excellent interpersonal and communication skills, with the ability to build rapport with C-level executives
- Strong emotional intelligence, analytical thinking, and conflict resolution abilities
- Comfortable managing interactions with a high volume of customers
What's on Offer?
- Flexible PTO
- 401K
- Opportunity to work in a hybrid or remote environment
- Healthcare
- Maternity and Paternity Leave
Apply to join an award-winning employer!
At Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.
When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment.
If you require any assistance or reasonable accommodation during the application process, please let us know.
Why Crayon?
We believe in the power of technology to drive the greater good. Crayon is a global, people-first, vendor-agnostic company headquartered in Oslo, with more than 4,000 colleagues in 46 countries. We deliver first-class solutions to support customers build their commercial and technical foundation for a successful and secure cloud-first, digital transformation journey.
Our Culture & Values
We consider ourselves to be one big community. Our core values of Integrity, Quality, Pace and Agility were written over 20 years ago based on our Nordic heritage and still hold true to our global environment.
We are committed to fostering an equitable work environment where everyone can reach their full potential. Our inclusive culture celebrates and values individual differences, ensuring all voices are heard and respected.
Our Big Ambitions:
We have set big and bold ambitions for our ESG strategy revolving around championing diversity, transitioning towards a greener, net zero GHG emissions and becoming a leader in ESG Product development.
Your email job alert is now active!
