Client Success Manager (Ukraine)

• Support clients in achieving the best possible results using the platform by analyzing their profiles, business specifics, roles, goals, and expectations, combined with thorough research.
  
• Ensure smooth execution of client campaigns by selecting the most effective products tailored to their objectives and desired outcomes.
  
• Advise clients on new products, services, promotions, and special offers to maximize their success.
  
• Build and nurture long -term, mutually beneficial relationships with clients.
  
• Conduct regular health checks on your client portfolio, identifying potential challenges and proactively addressing any issues.
  
• Drive growth by increasing customer lifetime value, order frequency, and average revenue.
  
• Meet or exceed sales targets and key performance indicators (KPIs).
  
• Maintain accurate and up -to -date client records in the CRM, ensuring all communications are properly logged.
  
• Collaborate closely with Sales and Marketing team members to enhance results and share best practices.
  
• Proven sales expertise and a strong understanding of customer needs; proactive mindset with a willingness to contribute ideas, improve processes, and drive innovation.
  

Requirements

• 2+ years of sales experience (in online advertising or digital services)
  
• Experience in international sales is a plus
  
• Strong communication skills to work comfortably with calls and personalized email correspondence
  
• Proficiency in business English at a high level, both spoken and written, and knowledge of a second language is welcomed; Ukrainian or Russian language is a massive plus!
  
• Positive attitude and flexibility to change (driven by our growth in different geographic markets)
  
• Sincere curiosity to learn new trends
  
  

Benefits

• Competitive compensation package with performance -based bonuses
  
• A vibrant team of professionals with diverse expertise and backgrounds
  
• Unique career development opportunities and room for professional growth
  
• Employee referral program
  
• Paid annual leave and a supportive work environment