Client Success Partner

Who We Are:

Eight out of ten employees believe Fooda is one of their company’s top perks.

Position Overview:

As an Client Success Partner, you will oversee Fooda’s restaurant network in the Chicago market. Your role will be pivotal in ensuring that Fooda’s restaurant partners are high-quality, reliable, and go above and beyond to service our clients and their employees.
 

What You’ll Be Doing:

• Serve as the primary point of contact for Fooda’s Popup and catering restaurant network in the Chicago market.
• On-board, train, and launch new restaurants.
• Assist in managing daily operations, addressing on-site issues, coordinating menu updates, and resolving billing questions.
• Ensure restaurant partners consistently meet Fooda’s expectations and adhere to standard operating procedures
• Cultivate and maintain strong relationships with each restaurant partner
• Engage in regular local travel to visit our restaurant partners and client sites.
• Provide performance insights to your team and contribute to determining optimal schedules for our clients.

Who You Are:

• You have at least 4-6 years of work experience.
• You are organized and care about getting the details exactly right.  Type-A personality is a plus!
• You have strong communication skills and are comfortable giving direction.
• You are optimistic in the face of problems and know that you’re capable of finding solutions.
• You are savvy with technology and will be comfortable in a fast-paced startup.
• You can lift and carry up to 40 lbs. and stand for up to two hours.
• Experience working with restauranteurs preferred, but not necessary. 

What We’ll Hook You Up With:

• Competitive market salary and stock options based on experience
• Comprehensive health, dental and vision insurance plans
• 401k retirement plan with company match
• Paid maternity and parental leave benefits
• Flexible spending accounts
• Company-issued laptop
• Daily subsidized lunch program (ours!) 
• A fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No recruiters please.

The salary range for this role is between $60,000-$70,000 and is dependent on a number of factors, including but not limited to work experience, training, location, and skills.