Client Success Representative

Founded
in 1928, Victor Advertising has grown to become a leading promotional products
company, serving clients throughout the country from our headquarters in New
Britain, Connecticut. We currently are seeking a Customer Success Representative to
provide assistance to the sales team to ensure customer satisfaction. 

Why Work with Us:

• Competitive rates starting
  at $20-25/hour, annual bonus, an commission opportunities
  
• Highly creative
  environment with on-going training and development offered
  
• Medical Insurance 
  
• 401k Plan
  Participation 
  
• Small company environment
  so you can have a significant impact and real opportunities for growth
  
• Discounted merchandise and
  more!
  

The Position:

The
Sales Support Associate is an integral role assisting the Sales Team. This
position is responsible for processing new orders, creating proposals, quotes,
and jobs with accuracy and sense of urgency to ensure on-time delivery. You
will manage orders in production, including artwork proofs for client approval.
Additionally, you will communicate with clients to answer questions and
troubleshoot issues. 

About You:

• Having prior experience in
  a detailed-oriented, fast-paced customer service role, you know how to set
  priorities, multi-task and work well under pressure 
  
• Strong Excel skills​
  
• You are highly organized
  and have an eye for accuracy 
  
• Communication is one of
  your strengths and you'll have no problem communicating with clients,
  supplier partners, and VAS Team 
  
• Establishing and
  maintaining relationships with clients comes naturally to you 
  
• You are a self-starter who
  takes initiative to seek answers under firm deadlines 
  
• You are punctual and
  willing to work so that critical items are completed for the day 
  
• Having excellent computer
  skills, you are proficient in using Office 365 software, and can learn
  proprietary order-entry management software
  

We are continuing to grow and expand the business and it’s
an exciting time to join the team. If you are looking to join an innovative,
supportive, and creative company that values its employees, we want to hear
from you! Learn more about VAS at https://www.victoradvertising.com/.