Client Success Team- Outbound Communication

About Us:

Want to join a family owned and operated dealership with the agility and knowhow that the big corporations cannot demonstrate? Then Bozarth Chevrolet is for you! Bozarth Chevrolet has been serving the automotive needs of consumers since 1927. We are an award winning dealership with a fantastic reputation, winning culture and extremely experienced team and leadership team. You are not considering a dealership that is trying to reinvent itself! We know how to win, we know how to provide a world class guest experience and we know how to provide a world class team member experience. For the last 2 years, our dealership has earned the JD Power Dealer of Excellence award for benchmark performance in our sales and service operations, excellence in our business processes and excellence in our guest experience. We are also top rated in Google, Facebook, Carfax and DealerRater. To say it bluntly, we have our act together! Additionally, with 3 stores in Colorado, we have a monumental amount of inventory to offer our clients.

Position Overview: 

We are seeking a proactive and results-driven Business Development Agent to join our Sales Department. In this role, you will manage outbound communication via text, email, and calls to engage potential customers and set up appointments for our sales team. If you have excellent communication skills, a friendly approach, and a talent for building customer relationships, we'd love to hear from you!

Responsibilities:

• Engage potential customers through outbound texts, emails, and calls to generate interest and schedule appointments. 


• Collaborate closely with the sales team to ensure seamless follow-ups and maximize conversion opportunities. 


• Maintain accurate records of customer interactions in our CRM system. 


• Deliver exceptional customer service, address inquiries, and create a positive first impression of our dealership. 


• Track and achieve performance metrics related to outreach, appointments, and lead generation. 


• Support dealership marketing initiatives and campaigns. 
  

Qualifications:

• High School diploma or equivalent; college degree preferred. 


• 1-2 years of experience in a customer service or sales environment, ideally within the automotive industry. 


• Strong verbal and written communication skills with attention to detail. 


• Proficient in CRM systems and Google Workspace. 


• Goal-oriented with a passion for delivering high-quality customer interactions. 


• Ability to thrive in a fast-paced environment and manage multiple outreach channels simultaneously. 

What We Offer: 

• Competitive base salary plus commission. 


• Comprehensive benefits package, including medical, dental, and vision insurance. 


• Ongoing training and career advancement opportunities. 


• A supportive and collaborative team environment with a focus on positive culture. 

Join our award-winning dealership and start a rewarding career in automotive sales with a focus on customer engagement and relationship building. Apply today to become part of our exceptional team!