Client Support

Client Support

Job Summary:

Looking for a company that is growing and innovative?  Enjoy working autonomously and being rewarded for a job well done? Join Raphael and Associates as Client Support, where you will be responsible for assisting premier field adjusters and exceptional examiners with an array of different task. Within this role, you will be able to quickly grow into an examiner or adjuster. The ideal Client Support candidate is a quick learner with exceptional interpersonal communication skills, along with a high degree of organizational skills. 

Responsibilities:

• Manage the collection of data, import reports and review associated materials
• Schedule inspection appointments for clients
• Manage vendor assignments
• Assist with client communications (ie: contact and acknowledgment letters)

Key requirements:

• At least 1 year of relevant experience
• Strong written and verbal communication skills
• Ability to work independently or in a team setting
• Excellent human relations and customer service skills
• Ability to multitask in a fast-paced environment
• Insurance/claims industry experiences is preferred but not required
• Can-do attitude, no job is too small

Benefits and Perks:

​​We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company!

Company Overview:

Raphael & Associates is a third party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!

As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and a “roll-up-your-sleeves, get it done” mentality. We are searching for experienced, energetic, creative, and self-reliant professionals for exciting career opportunities!