Client Support

Company : Qode

Job Type : Full Time

Florida, Florida

Number of Applicants

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Client Support

Client: FL Government Agency

Position: Client Support

Term: May 2026 - June 2027 with renewal

Pay: $50/Hr

Location: On site 100%Tallahassee, Florida

Work Authorization: USC and FC ONLY

Education: A bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required.

Experience:

3+ years of experience in the provision of Tier 2 customer support for desktop computers, printers, scanners, etc.;
Experience installing, troubleshooting, and supporting desktop applications and operating systems (OS), including, but not limited to, Windows OS, Office, Outlook, and Internet Explorer; and
Experience installing and troubleshooting computer hardware and software, including, but not limited to, PCs, printers, and peripherals in both a network and standalone environment.
Experience installing, diagnosing, and repairing hardware to include, but not be limited to, hard drives, Random Access Memory (RAM), processors, Compact Disc Rewritable (CD-RW), Digital Versatile Disk Rewritable (DVD-RW), multimedia kits, and other peripherals;
Experience solving computer problems over the phone and troubleshooting PC and peripheral-related problems;
Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP);
Experience with installing and troubleshooting 3270 emulation software;
Experience using imaging software for deploying desktop PCs;
Experience providing Voice Over Internet protocol (VoIP) phone support and Virtual Private Network (VPN) client support;

Responsibilities:

Configure and install software for IT user desktops and laptops;
Perform software installations and rollout of new software packages, upgrades, and new desktops • hardware;
Maintain desktop software and hardware;
Support the mobile workforce;
Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems;
Troubleshoot problems using scripts and checklists as guides;
Escalate to Tier 3 support technical support;
Documents problems and resolutions;
Perform end-user training, as required;
Provide quality customer service;
Participate in the testing and evaluation of new desktop packages; and
Implement prototypes to validate technical requirements and vendor specifications.

Original job Client Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Client Support Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Client Support Jobs in the US

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Client Support

Job Description - Client Support

Similar Client Support Jobs in the US

Mobile Apps