Client Support Manager

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Unit Description
We are the Communities we serve!
This account is part of the SodexoMAGIC portfolio of business.
Use your passion for service to create a positive impact and make a difference in the communities we serve!

SodexoMAGIC is a joint Sodexo/ Magic Johnson venture.

SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers.

SodexoMAGIC offers our dedicated service via the following Sodexo segments:

Corporate Services, Hospitals, K-12 Schools, Universities.
Sodexo is seeking an outgoing

Customer Support Manager

for a high-profile client in our Corporate Services business segment located in

San Diego, CA.

Overall, the purpose of a Client Support Representative is to provide exceptional service, anticipate and fulfill the needs of clients or guests, and contribute to a positive and memorable experience that exceeds expectations.
Key Responsibilities

:
Serve as a support function at the client site location, problem solve and creating solutions for our clients
Offer a welcoming, hospitable feel in the workplace, guest relations
Give directions to site locations, parking lots/garages/etc
Support communications and signage around the building, support site events
Maintain workspaces to standard
Mail management and delivery services
Overall tracking of interactions into Salesforce
Support facilities requests/issues, enter work orders, communicate with Building Manager
Collaborate on new ideas and initiatives with team members and onsite manager
Be able to provide coverage in areas when needed, flexible to be positioned in different areas across campus during the day
Key Responsibilities:
Previous customer service, hospitality experience preferred
RCRA and DOT certification will be provided to serve as backup for our team
General MS Office abilities/ knowledge including PowerPoint, Excel, and MS Word
Flexibility to adapt to changing tasks/priorities
Not the job for you?
At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare and Senior Living locations across the United States.

Continue your search for Facilities Management jobs .

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements
Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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