Client Support Representative

Are you a people person? Do you like helping others? Do you want to join a team that can help support your learning and development? Are you looking for a career in a stable industry where you can thrive?

Benson, Young & Downs Insurance Agency is seeking someone great to join our team as a Client Support Representative. This role is responsible for providing administrative support to our team of insurance professionals and clients. Duties include answering phones, greeting visitors, processing administrative tasks, and additional clerical duties. The ideal candidate will have a friendly and professional demeanor, a desire to learn and grow, as well as the ability to multi-task and work independently.

About Us

Benson, Young & Downs Insurance Agency is a small business in Provincetown, MA. We are professional, agile, customer-centric and our goal is to support our local communities by protecting their assets through insurance solutions. Life on Cape Cod and its surrounding coastal communities is special. We know. Benson, Young & Downs has been part of the Cape since our beginnings in 1902. At BY&D, we are committed to the betterment of the communities where we and our clients live and work.

Benefits

• Performance Incentive Bonus
• Vacation Time, Sick Time and Holiday Time
• 401(k) with employer contribution
• Company paid Life Insurance, Short and Long Term Disability
• Education Reimbursement
• Medical Insurance with HSA
• Dental Insurance
• Vision Insurance

Position Details: 

• Full-time; Monday to Friday 8am to 4pm 
• In office - Provincetown MA
• The expected salary range for this position is $20–$25 per hour. We consider a variety of factors when making compensation decisions, including experience, skills, qualifications, and overall fit for the role. 

• Previous experience in a customer service setting preferred.
• Ability to work well in a team or independently
• Time and Task Management Skills
• Eagerness to learn and grow
• Knowledge of Microsoft Office (Word, Excel, Outlook) is preferred.