Client Support Specialist

Job description

Join Our Team as a Customer Support Specialist!

Pugmire Ford of Cartersville
Full-Time | $15.00 per hour
Schedule: 40 hours per week

Are you passionate about providing exceptional customer service? 

Pugmire Ford of Cartersville is excited to announce an immediate opening for a Customer Support Specialist! If you thrive in a fast-paced environment and love interacting with people, this could be the perfect opportunity for you.

Why Work with Us? At Pugmire Ford, our number one priority is our customers. We pride ourselves on creating a welcoming atmosphere where our team members can shine and grow. Join us and become part of a dedicated team that values service excellence!

What You’ll Do:

• Welcome Customers: Check customers in for service appointments with a warm and friendly demeanor, making them feel valued from the moment they arrive.


• Keep Customers Informed: Assist service advisors by updating customers on the status of their vehicles ensuring they feel informed and cared for throughout their service experience.


• Handle Transactions: Manage cashiering duties with accuracy and professionalism, helping customers with payments and questions.


• Be the Voice of Service: Answer incoming service department phone calls promptly and courteously, addressing customer inquiries and concerns.


• Provide Exceptional Greeting: Greet customers in the dealership with a smile, creating a positive first impression that reflects our commitment to customer care.


• Support the Team: Assist with various clerical duties to help keep our service department running smoothly.

Who We’re Looking For:

• Great Personality: You have a friendly, approachable demeanor and enjoy interacting with customers.


• Team Player: You work well with others and can collaborate effectively with service advisors and the rest of the team.


• Multi-tasker: Our service department is busy, so the ability to juggle multiple tasks while maintaining a high level of service is essential.

Work-Life Balance: Enjoy a consistent 8-hour shift within a supportive environment.

Pay: $15.00 per hour
Expected Hours: 40 hours per week
Work Location: In-person at Pugmire Ford of Cartersville

Job Type: Full-time

Pay: $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching


• Dental insurance


• Health insurance


• Paid time off


• Vision insurance
  

Shift:8 hour shift
Work Location: In person